Averitt Express is a leader in freight transportation, offering a wide range of services to businesses across industries. Among the standout features of their service is Averitt’s advanced cargo tracking system, designed to give customers full visibility over their shipments from dispatch to delivery. This article will provide a comprehensive guide to Averitt Cargo Tracking, explaining how it works, the benefits it provides, and how you can use it to ensure your shipments arrive as expected.
Introduction to Averitt Cargo Services
Averitt Express offers reliable transportation and logistics solutions across North America. They cater to various industries, including automotive, retail, manufacturing, and healthcare. Averitt’s services include Less Than Truckload (LTL), Full Truckload (FTL), and Expedited Freight options. Given the complexity of today’s global supply chains, Averitt has invested heavily in cargo tracking technologies to meet the growing demand for visibility and transparency in freight logistics.
Why Cargo Tracking is Essential
Cargo tracking is not just a convenience for businesses; it has become a critical element in maintaining efficient operations. For companies relying on timely deliveries, tracking helps ensure that they can plan production and inventory around accurate delivery timelines. Here’s why cargo tracking matters:
- Real-time Updates: You get up-to-the-minute information about your shipment’s location.
- Increased Security: Tracking helps reduce the risk of cargo theft or misplacement.
- Improved Customer Satisfaction: Your customers appreciate knowing exactly when their shipment will arrive.
Understanding Averitt’s Tracking System
Averitt’s cargo tracking system is designed to be user-friendly, whether you’re managing small LTL shipments or larger freight. Using sophisticated digital tools, Averitt enables businesses to track their goods in real time.
- Online Tracking Portal: Accessible through the Averitt website.
- Mobile App: Designed for on-the-go tracking.
- Customer Service: For those who prefer direct communication, Averitt’s customer service team can provide real-time updates on shipment status.
How to Use Averitt Cargo Tracking
Averitt makes tracking shipments a straightforward process. Here’s how you can track your cargo:
- Via the Website:
- Navigate to Averitt’s official website.
- Enter your PRO number, shipment reference, or bill of lading number.
- Click on “Track Shipment” to view detailed tracking information.
- Via the Mobile App:
- Download the Averitt Mobile App from your app store.
- Input the same tracking details (PRO number or reference number).
- Receive push notifications with updates on your shipment.
- Via Customer Service:
- Call Averitt’s support team and provide your PRO number or shipment ID.
- The team can provide real-time tracking and status updates.
Tracking Options Available for Averitt Customers
Whether you are shipping small packages or full truckloads, Averitt offers flexible tracking options:
- LTL (Less Than Truckload) Cargo: Ideal for smaller shipments that don’t require a full truck.
- FTL (Full Truckload): For larger shipments requiring an entire truck.
- Expedited Freight: For time-sensitive deliveries, expedited tracking features ensure faster updates.
Features of Averitt’s Cargo Tracking
Averitt offers several key features that make tracking efficient and user-friendly:
- Real-time Location Updates: Know where your shipment is at any point during its journey.
- Estimated Delivery Times: Receive an accurate estimate of when your goods will arrive.
- Notifications: Get alerts for any changes in shipment status, such as delays or handling issues.
Averitt Shipment Status Updates Explained
As you track your shipment, you may see different status updates. Here’s what they mean:
- In Transit: The shipment is on its way to its destination.
- Delivered: The shipment has reached its final destination.
- Exception: An issue has occurred, such as a delay or route change.
Troubleshooting Common Tracking Issues
Although Averitt’s tracking system is reliable, there may be times when issues arise:
- Tracking Information Not Updating: This may happen if the shipment is in a rural area with limited signal or if there’s a delay in system updates.
- Delayed Shipments: If your shipment is late, check for an “Exception” status or contact customer support for further assistance.
Enhancing Efficiency with Averitt Cargo Tracking
Businesses can greatly benefit from integrating Averitt’s tracking tools into their logistics and supply chain management. Tracking systems help companies optimize their operations, improve delivery accuracy, and provide better customer service.
Security and Accuracy of Averitt Cargo Tracking
Averitt ensures that its tracking system is both secure and accurate. GPS-enabled trucks allow for real-time location data, ensuring precise updates throughout the shipping process. Data encryption is also used to secure sensitive shipment information.
Tracking International Shipments with Averitt
For customers shipping internationally, Averitt offers cross-border freight services. International shipments can be tracked using the same tools as domestic freight, with additional support for managing customs and other international shipping requirements.
Using PRO Numbers and Other Tracking Identifiers
The PRO number is the primary identifier used for tracking Averitt shipments. Each shipment is assigned a unique PRO number, which can be used to access real-time tracking data via the website, app, or customer service.
Benefits of Averitt’s Customer Support for Tracking
Averitt’s customer service plays a crucial role in resolving tracking issues. Whether you need help understanding your shipment’s status or need to report an issue, Averitt’s team is available via phone, email, and chat.
Averitt’s Mobile App: Tracking On-the-Go
Averitt’s mobile app is a powerful tool for busy professionals. It offers full tracking capabilities along with additional features such as route planning and notifications. The app allows users to manage multiple shipments simultaneously.
Comparison of Averitt Cargo Tracking to Other Providers
Compared to competitors, Averitt offers a robust tracking system that combines ease of use with comprehensive features. Customers frequently praise the accuracy and timeliness of the tracking updates, as well as the reliability of customer support.
FAQs about Averitt Cargo Tracking
- What Information Do I Need to Track My Shipment?
You will need your PRO number, shipment reference, or bill of lading number. - How Often is Tracking Data Updated?
Tracking data is updated in real time as the shipment moves through the network. - Can I Track Multiple Shipments at Once?
Yes, Averitt’s online platform and app allow for the tracking of multiple shipments. - What Should I Do If My Shipment is Delayed?
Contact customer support or check for any “Exception” status updates. - How Can I Contact Averitt for Tracking Help?
You can reach customer service via phone, email, or the live chat feature on their website. - Does Averitt Offer Tracking for International Shipments?
Yes, Averitt provides tracking for international shipments through the same system used for domestic shipments.
Conclusion: Maximizing the Benefits of Averitt Cargo Tracking
Averitt’s cargo tracking system offers an invaluable service for businesses and individuals alike. By providing real-time updates and easy access to shipment data, Averitt helps customers maintain control over their logistics, ensuring that their shipments are delivered on time and in excellent condition. As tracking technologies continue to evolve, Averitt remains at the forefront, offering cutting-edge solutions for a modern world.